OSS Procedures

OSS has a portfolio of procedures, rules and practices detailing the processes for applying its policies and operational guidelines. 

  • Whistleblowing Procedure


This procedure details the process applied by OSS for the treatment of cases of fraud, corruption or similar acts, while guaranteeing transparency, independence and rigor.
Access the Whistleblowing Procedure.

  • Arbitration procedure


This procedure clarifies the administrative management of cases requiring suspension, reduction or cancellation of funding. 
Access the Arbitration Procedure.

  • Grant Award Evaluation Procedure


This procedure describes the procedure used by the OSS for the review, evaluation and prioritization of project proposals and funding requests submitted to OSS.
Access the Grant Evaluation Procedure.

  • Procurement Rules


This document details the OSS rules applied for the purchase of goods, the conduct of works and the acquisition of services (other than consulting services).
Access the Procurement Rules.

  • Consulting and Advice Practices 


This document describes the practices applied by OSS to assess the needs of program and project beneficiaries for counseling and advice.
Access the counseling and Advice Practices.

  • External communication procedure


This procedure describes the approach adopted by OSS for external communication including the mechanism for handling complaints relating to the implementation of its interventions.
Access the External Communication Procedure.​​​​​​​